Small Engine Warehouse

Good engine, the "swap" exhaust worked well, everything worked well except the base, had to drill out two of the bolt holes.

Do not buy from these people. Ordered an engine for my 175 John Deere.

Was assured it was a drop-in replacement, WRONG. not even close, nothing lined up, wanted to return it, that is when the Sh7t show started. I returned it on Fed ex, supposedly when they received it the box was ''damaged'' resulting in over $200 in damage, to the engine FUNNY THING no damage report logged with FED EX. I did not believe them. If they knew their stuff, which they don't, tech support is clueless. this would have never happened.

My Toro Grandstand Kawasaki disasters engines once again failed both again low hours. Burned oil all the life of this Japanese disaster engine that the put a three year warranty and do not honor warranty claims!! So I repowered the Toro Grandstand disaster with a Briggs and Stratton Vanguard engine. Works great!! Thanks for the great work Small Engine Warehouse!! Second engine repower on commercial mowers!! Keep buying from Small Engine Warehouse!!

I recently had a great experience with the Small Engine Warehouse. My Dad needed a new Briggs and Stratton engine for a 15 year old craftsman log splitter with an odd shaft length and only a three bolt pattern versus four. I tried to find something compatible searching high and low through Briggs catalogs, web sites and thought I found a few good options for $350 on Amazon. I called 3 places before spending that much to see what they thought and S.E.W. instantly had a model number and it was listed for only $115. I was hesitant because they came up with the model so quickly and everyone said they couldn't find a compatible engine for me.

Needless to say the bolt pattern was identical and the odd 1-13/16" shaft was a perfect length like the original. It arrived from Fedex in no time and is up and running in minutes.

I'm very happy that they not only sold me a good priced replacement motor but they knew which motor I needed when other large engine warehouses had no idea. I'll be back if need be in the future.

Thank you guys

WORST Customer service ever with a HUGE fake warranty! Take your business elsewhere. After salesman Bruce Buchanan sent me a broken engine with missing parts he ignored my requests for assistance and no longer responded to my emails or phone calls. I sent a complaint to Better business bureau and they did nothing as well. The company has repeatedly lied and stolen from their customers. Once the transaction is complete they can care less about their customer service and their fake warranty which covers nothing. Had to spend MY own money to fix the broken engine and they say it's not a warranty issue. Unbelievable that they still are in business. Beware!

Bought a Kawasaki FD750 "drop in" replacment for my John Deere 425. It was anything but "drop in".

I get the impression that a couple college kids stood around with the design phase and dropped in a motor....scribed some lines with a sharpie.....drilled a few holes and called it good.

1)The mounting holes were all off.
2) The wiring harness was wired backwards
3) the radiator hoses were way too big
4) the muffler outlet wasn't positioned right, so consequently burned the plastic side of body
5) the choke cable does not have enough travel to fully activate choke.
6) the float in carburetor sticks open letting raw fuel full the cylinders if the key is on but the engine is not running.
7) poor technical service.

Needless to say, I had to do a lot of modifying to get this to work correctly. Steve in Tech support said he would hook me up with the proper fixes after I emailed many times and attached lots of photos.

Never heard back from him.

Last time I buy from these yahoos.

Bought a Briggs & Stratton Vanguard engine to replace the Kawasaki in my John Deere gator. It was supposed to be a straight swap, but ended up needing longer clutch bolts, which didn't come with it. It was sold to me as being specifically prepped for this use, so I lost the gator for an additional week and a half waiting to get the bolts.

I sent them an email and never heard back. Don't like businesses that don't tell you that their engine doesn't include everything they say it does, and don't stand up for what they sell. More pissed that they couldn't be bothered to get back to me after they dropped the ball.

Been buying gear and equipment from this biz for years.
GOOD stuff.
INEXPENSIVE stuff.
Thanks for saving me a fortune on tires, engines, and accessories.
Know what you're ordering ...
The staff there has always helped me ensure I am getting exactly the correct part/item. Never a complaint.
Thanks.

I ordered three of these innertubed tires: http://www.smallenginewarehouse.com/t9x3-50-4-Ken2.html. The position of the valve stem is critical to their use, and the photo on their website shows it with the stem pointed off to the side. That's what I ordered, but not what I received. One they got right. Two of them had the stems centered, which makes them useless. I very politely explained my issue in an email exchange, with pictures, to which I was immediately told that if I wanted a special fit, they couldn't help me. Case closed. Here is the last bit of their email to me:

"...I would think if you need them special to fit your rims you would have call in and spoke with the parts department. I don't how what I can do at this point.
Mark Winningham
Technical Support Manager and Master Service Technician"

How about walk down the aisle of your warehouse and look for the product I need? There's a start, genius. This is the "Master Service Technician" we're talking about here.

I finally called in and got connected to him by phone. He told me that since they don't make a lot of money from these, he couldn't help me get the right product, but had I called the sales people and specifically told them about this issue ahead of time, then they might have been able to get me the right ones. What a joke!

It's not about the money; I couldn't care less about $30 worth of rubber. It's the principle of doing business this way that bothers me. They did give me the option of sending the items back for a refund. That is, after I pay shipping both ways, which is the same amount as the items themselves, so I might as well keep them as dog chew toys. This is what you can expect from the team at Small Engine Warehouse.

I bought what I thought was a brand new engine. When I had it installed the push rod was bent and wouldn't work.
I called and complained and was told if you put gas and oil in it the warranty is void.
How are you supposed to know if it runs if you can't start it.
I then call Briggs and Stratton ,they said to take it to an authorized dealer for which I did. After calling five of their dealers who didn't even want to look at it. One of the dealers said he didn't want to work on it because of past dealings with Briggs and Stratton not wanting to pay the their cost. So a year and a half later and I still can't cut a blade of grass with my zero turn.
What a piece of junk!!!
The last Briggs and Stratton dealer said he thought the engine was bought previously and residual oil was left in it and the engine was put back on the shelf causing the problems. So I'm out $869.00.
Why would any company not make it right.
Marlene of Michigan